Pricing

Per technician, per month. Voice minutes included.

One price covers the app, the assistant, the admin console, hosting, updates and support. No setup fee, no per-minute surprises. Start with a 30-day free trial on any plan.

Crew

Up to 25 technicians

$49/ tech / mo

Voice assistant and equipment checklists
Site safety check with photo evidence
Equipment issue tracking
600 voice minutes per tech per month
Document library up to 500 pages
Admin console, one company
Email support, next business day

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Most contractors

Fleet

25 – 250 technicians

$39/ tech / mo

Everything in Crew
Custom checklist templates per equipment type
1,200 voice minutes per tech per month
Document library up to 10,000 pages
Speaker verification
Usage analytics, audit history, integrations
Priority support, 4-hour response

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Enterprise

250+ technicians, multi-company

Custom

Everything in Fleet
Unlimited voice minutes
Single sign-on for the admin console
Custom domain vocabulary and voice
Data-residency and retention controls
Named customer engineer, 1-hour response, 99.9% uptime SLA

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What a voice minute covers

A voice minute is time Vex spends in a live session with a technician — listening, answering and recording. Typical usage for an active tech is 20–40 minutes per day, well inside the Crew and Fleet allowances. Unused minutes do not roll over; overage is billed at $0.06 per minute and shown to the cent in the admin console.

Plan	Included per tech	Typical daily use	Overage
Crew	600 min / month	20–40 min	$0.06 / min
Fleet	1,200 min / month	20–40 min	$0.06 / min
Enterprise	Unlimited	—	—

Pricing questions

What counts as a technician?

Any account that signs in during the month. Office and dispatch users of the admin console are free.

Is there a minimum term?

Monthly plans are month to month after the free trial. Annual plans are billed up front.

Do you charge for the admin console or onboarding?

No. Both are included with every plan.

Can we export our data if we leave?

Yes. Owners can export checklists, issues, photos and work-day records at any time from the admin console, and we delete your tenant on request after you leave.